Terms and Conditions
These terms and conditions (the “Terms and Conditions”) are the terms and conditions upon which Daisy Lane Floral Design (“we/us”) makes available to you for any of our services. These Terms and Conditions govern your use of the Daisy Lane Floral Design’s Site and the Daisy Lane Floral Design’s service.
1. Daisy Lane Floral Design Products
1.1 All Daisy Lane Floral Design Products as shown on the website may be varied from time to time.
1.2 Daisy Lane Floral Design Products may be delivered by us in bud to ensure longer life.
1.3 In the event the product is delivered 5 hours before the event you should store them in a cool environment to maximise longevity.
1.3 All Daisy Lane Floral Design products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a product of equivalent value and quality without notice.
1.4 From time to time it will be necessary to conduct a site visit for your event in order to determine logistics and lay out. Please refer to 4.2 for travel cost of this visit.
1.4 In the event that we are unable to supply the Daisy Lane Floral Design product or any substitute product to you at all, we shall notify you as soon as is reasonably possible.
1.5 In the event Daisy Lane Floral Design provide hired equipment we will not be responsible for injury or damage to persons or property howsoever sustained arising from any Hired Goods.
1.6 The hirer should be solely responsibility for the Hired Goods and is expected to keep them in good order until they are returned to the Hiree. The Hirer will pay for any non returns, damaged goods or breakages at full retail value.
2.1 Prices listed within the Daisy Lane Floral Design’s quote are valid for a maximum of 14 days. Order confirmation outside this time frame may result in the quote being reissued to reflect any changes in cost.
3.1 You will be provided with a quote within 10 working days of having your consultation. Upon confirmation of your order you will be expected to make a £100.00 non refundable deposit payment within 5 working days to secure your date. The balance outstanding is due two weeks before your delivery date.
3.2 Cancellation of orders outside 1 month of delivery will result no cancellation fee. Cancellation of orders within 1 month of delivery will be subject to 20% Handling Fee. In the event you were cancel within 10 working days of delivery you would be expected to make full payment of the balance.
4.1 Incorrect personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full address details, including accurate postcode and your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.
Clevedon Craft Centre,
Clevedon Craft Centre,